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Customer support, without the bloat

Every support request, in one calm place.

Uplio gives your team a shared inbox for customer tickets. Share a submission link, drag tickets across a kanban board and keep customers updated by email.

Create your workspaceSee how it works
Open2

Can't reset my password

High

Export to CSV feature request

Low
In progress1

Invoice shows wrong VAT number

Normal
Closed1

Login link expired

Normal

Everything a small support team needs

No bloated feature lists, no 40-tab settings page. Just the tools you use every day.

  • Hosted ticket form

    Every workspace gets a public submission page. Share the link or embed it on your site, no code required.

  • Kanban triage

    Drag tickets between Open, In progress and Closed. Set priorities and see what needs attention at a glance.

  • Email notifications

    Customers get a confirmation when they write in, and your team is alerted the moment a new ticket arrives.

  • Conversation threads

    Reply to customers right inside the ticket. The full history stays in one place for whoever picks it up next.

  • Workspaces & teams

    Separate products or clients into workspaces and invite teammates with the right access.

  • REST API

    Create tickets and messages from your own product with API keys and a documented OpenAPI reference.

Up and running in minutes

  1. 1

    Create a workspace

    Sign up and name your workspace. That's the whole setup.

  2. 2

    Share your form

    Send customers your submission link or create tickets from your app via the API.

  3. 3

    Resolve together

    Triage on the board, reply in the thread, and close the loop by email.

Built for developers, too

Open a ticket from your product with a single HTTP request. Authenticate with an API key, browse the full OpenAPI reference and wire Uplio into your stack.

Read the API reference
curl -X POST "https://app.uplio.io/api/v1/tickets?workspaceId=acme" \
  -H "Authorization: Bearer $UPLIO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "title": "Cant reset my password",
    "priority": "high",
    "userId": "jane@example.com"
  }'

Frequently asked questions

Who is Uplio for?

Small and growing teams that want a focused help desk without the complexity of enterprise tools.

Do my customers need an account?

No. Customers submit requests through your workspace's public form and receive updates by email.

Can I create tickets from my own app?

Yes. Uplio has a REST API secured with API keys, so you can open tickets and post messages programmatically.

Can I manage several products?

Yes. Create a workspace per product or client and switch between them from the dashboard.

Give your customers a better support experience

Create your workspace in under a minute.

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