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✦ Developers

Support tickets, one HTTP request away

Open a ticket when a payment fails, a user reports a bug in your app or a form is submitted. The Uplio REST API speaks JSON and authenticates with API keys.

Open the API referenceGet an API key
curl -X POST "https://app.uplio.io/api/v1/tickets?workspaceId=acme" \
  -H "Authorization: Bearer $UPLIO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "title": "Cant reset my password",
    "priority": "high",
    "userId": "jane@example.com"
  }'

Three steps to your first ticket

  1. 1

    Create an API key

    Generate a key in your Uplio account settings.

  2. 2

    Find your workspace ID

    It's shown in your dashboard, with a copy button.

  3. 3

    Send a request

    POST to /api/v1/tickets and the ticket shows up on your board.

Endpoints

  • GET/api/v1/ticketsList tickets in a workspace
  • POST/api/v1/ticketsCreate a ticket
  • GET/api/v1/tickets/{id}Get a single ticket
  • PATCH/api/v1/tickets/{id}Update status, priority or content
  • DELETE/api/v1/tickets/{id}Delete a ticket
  • GET/api/v1/tickets/{id}/messagesList the messages on a ticket
  • POST/api/v1/tickets/{id}/messagesAdd a message to a ticket

See the API reference for the full list of endpoints, parameters and response schemas.API reference →

What teams build with it

Give your customers a better support experience

Create your workspace in under a minute.

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